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ADT Security In-Depth Review
In a nutshell: ADT is one of the oldest and most reputable companies in the industry with over 148 years of experience and alarms that reach 911 centers eight times faster. From professional monitoring to customizable systems and Google Nest products, ADT has comprehensive security packages to meet your needs and has the longest guarantee of any national provider.
ADT Security In-Depth Review
In a nutshell: ADT is one of the oldest and most reputable companies in the industry with over 148 years of experience and alarms that reach 911 centers eight times faster. From professional monitoring to customizable systems and Google Nest products, ADT has comprehensive security packages to meet your needs and has the longest guarantee of any national provider.
ADT Security In-Depth Review
In a nutshell: ADT is one of the oldest and most reputable companies in the industry with over 148 years of experience and alarms that reach 911 centers eight times faster. From professional monitoring to customizable systems and Google Nest products, ADT has comprehensive security packages to meet your needs and has the longest guarantee of any national provider.
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Overview

With ADT Home Security, customers get peace of mind with 24/7 alarm monitoring, surveillance equipment, and fire, flood, and carbon monoxide detection. ADT also has a mobile app so that customers can view video feed as well as arm and disarm the home remotely.

The basic plan starts at $28.99 per month and comes with top-of-the-line home monitoring equipment. However, in order to benefit from extra features like the smartphone app or cellular monitoring, you’ll need to upgrade to more premium packages which range from $52.99-$59.99. Still, you’ll get reliable monitoring around the clock and the relief of knowing your home and family are protected.

Features

ADT is a complete home security system that helps customers monitor their homes around the clock, even when not at home. Plans come with quick installation, and ADT's home security experts assist in learning how to use cutting-edge surveillance equipment. ADT gives customers the ability to personalize their systems with the option to install door, window, and motion sensors, video cameras, and so on. Customers can choose the equipment they need to feel safe at home and contact support for a free quote.

Home Automation: Customers can manage home systems remotely through the ADT Control app. The easy-to-use interface allows you to control locks, lights, garage doors, and thermostats from a mobile device.

Emergency Alarms: ADT offers alarm systems like smoke detectors, carbon monoxide detectors, and food sensors ensuring the safety of your family at home.

Security Cameras: ADT has discreet home security cameras to monitor the home even when you’re not there. Their equipment includes indoor and outdoor cameras along with concealed video doorbells.

Plans & Pricing

For as little as $28.99 per month, customers get peace of mind knowing that their home and family stay protected. The Secure Home package includes sensors, a touch screen panel, voice control, and intrusion detection. Installation starts at $99 and requires a 36-month monitoring contract. (24 months in California).

With the Smart Home package, you get everything included in the Secure Home package plus remote mobile access and smart home automation. All-in-all customers get reliable, top-of-the-line security equipment for a relatively low monthly fee. Customers opting for this plan must have a landline.

The most comprehensive package, the Video and Smart Home package, includes everything the other plans offer plus cameras. With this plan you can check all of your motion, glass breakage and life safety sensors at a glance from your smartphone. To benefit from cellular monitoring, you’ll need to pay $52.99 per month.

What Sets Them Apart?

ADT offers one of the most comprehensive security packages in the industry with professional monitoring and customizable systems, so you only pay for what you need. They are also one of the few security companies in the industry to offer a 6-month money-back guarantee. If during the first six months following installation ADT is unable to resolve any system-related issue, you may receive a refund of the installation price and all monitoring fees you paid within the first six months. Certain restrictions apply*.

Customer Support

ADT has customer support readily available 24/7 through email and phone, and they also host a number of social media pages including on Facebook, Twitter, Google+, Instagram, and YouTube. For self-service, check out the ADT website to learn more about features, pricing, billing, and more in the searchable FAQ.

All ADT employees undergo a strict background check and many are trained home security experts.

*ADT Money-Back Service Guarantee: Money back service guarantee only applies after ADT has made attempts to resolve a system related issue and has not been able to resolve that issue within the first 6 months of your contract. Equipment must be fully removed before a refund will be processed. Conditions preventing normal system operation cannot be caused by the customer.

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Pros
  • Real-time video monitoring
  • Cutting edge Google Nest products
  • In-home risk assessment by trained professionals
  • 6-month money-back guarantee*
prosAndCons icon
Cons
  • Must upgrade for better features
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Our Top 3 Picks
ADT at a Glance
9.8Editorial Score
Installation and ease of use
10
User-friendly interface, professional installation that usually goes off without a hitch
Monitoring services
10
24/7 monitoring from multiple centers, extremely quick to respond to alarms with sophisticated technology
Cost and value
9.0
Priced slightly above market average, comprehensive feature set, some hidden fees, contracts are less flexible
User reviews
10
Receives more positive than negative reviews, with many users valuing its reliability and comprehensive service
Customer service
10
Extended customer support hours, variety of contact methods, competent staff, and generally quick resolution times
FAQs About Home Security Systems
What is the best home security system available?
The best system varies based on individual needs, but top-rated options often include features like 24/7 monitoring, smart home integration, and user-friendly mobile apps.
Are DIY security systems reliable?
Yes, many DIY systems offer robust security features and are suitable for those comfortable with self-installation and monitoring.
Do I need professional monitoring?
Professional monitoring provides added peace of mind, especially for those frequently away from home, but it's optional based on personal preference.
Can I integrate my security system with smart home devices?
Many modern security systems are compatible with smart home devices, allowing for seamless integration and control.
Should I opt for a wired or wireless home security system?
Wireless systems are easier to install and more flexible, making them ideal for most homes. Wired systems offer more reliability but require professional installation and are harder to move.
Is it worth investing in a home security system?
Yes. Home security systems deter break-ins, lower home insurance premiums, and give you peace of mind. The long-term savings and protection usually outweigh the initial investment.
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