Overview
Alder Home Security, a notable name in the home security field, recorded over 3 million responses to medical, fire, and burglary alarms in 2017, featuring a swift average response time of 3 seconds. Their services start at $34.99 per month, offering a comprehensive suite that includes surveillance cameras, door/window sensors, and fire detection. The setup is user-friendly, requiring about 10 minutes to complete, and the 24/7 monitoring ensures fast emergency assistance, safeguarding families and homes.
However, potential customers should be aware of some drawbacks. There have been complaints about Alder's cancellation policy, making it important to thoroughly understand the contract and clarify any questions with their support team before committing. For those considering Alder, it's crucial to weigh the benefits of its comprehensive security suite against these concerns to make an informed decision.
Pros
Free equipment
Customizable systems
Flexible pricing plans with quote
Cons
Features
Alder Home Security offers a full range of protection devices to keep you safe from an intrusion.
Touchscreen Panel Handle: Your home security system from the touchscreen panel. The 7” panel comes with 4G cellular connection, which means you’ll stay protected even when the power and internet goes out. The touchscreen comes with free DIY installation that takes minutes to set up.
Fire Detector: The fire detector keeps your family safe, providing early detection of smoke and carbon monoxide in the home.
Key Remote: Quickly disarm or arm your security system with the key remote, which you can conveniently attach to your keyrings.
Outdoor/Indoor Cameras: Wireless cameras monitor your property to prevent break ins. With quick setup, the camera films in 1080p with its 112 degree wide-angle lens.
Other features include: Motion detection, 2-way audio, and night vision.
Door/Window Sensors: Door and window sensors are crucial for home security. They alert you when someone enters your home, providing vital time to prepare and call for help in the event of a home invasion.
Plans & Pricing
Alder Home Security's pricing begins at $34.99, which is relatively affordable compared to competitors. The company offers a price lock guarantee for three years post-subscription. However, equipment cannot be purchased directly from the site; a subscription is required. For a quote, contact Alder Home Security directly for advice on the best equipment for your property size. It's important to note that there have been customer complaints regarding Alder's cancellation policy, which requires 30 days' notice before your renewal date.
What Sets Them Apart?
Alder Home Security stands out by offering a comprehensive range of safety devices. They provide full-suite protection services, from security against home invasions to medical detection devices for emergencies. On their website, under the “About” section, you can learn about the company's founder, Adam Schanz, and how he built Alder to ensure people's safety in their homes. Alder operates in 27 states and has a significant workforce.
Customer Support
For a free quote, contact Alder Home Security at 855-546-3117, or reach out via email (customerservice@alder.com) or their online contact form. They have an active presence on social media platforms like Facebook, Instagram, LinkedIn, and Twitter, offering home security tips and company updates. Instagram features photos of their equipment, and their website hosts a blog with additional tips for home protection.
